John F. Kennedy once said: ‘Change is the law of life and those who look only to the past or present are certain to miss the future’. This statement is true from both a personal and professional perspective, especially given the increasing rate of change we are currently facing. Much of this rapid change can be attributed to the proliferation of technology and its obvious impact on culture and markets.
Professionals who are willing to accept (and even embrace) change and who look to the future recognize the importance of reducing complexity by using technology to streamline business processes. By doing so, they are more readily able to focus on innovation rather than day-to-day operations.
This article outlines those processes that are ripe for digitization and automation within businesses.
Manual and Repeatable
The two most problematic areas creating bottlenecks and inefficiency within the workplace are paper-based forms and email correspondence. Both processes blur lines of accountability and neither one is able to be properly tracked. Likewise, both processes create disruption when lost, misplaced or forgotten. As a result, many businesses have gone paperless as it is the more obvious solution of these two tricky areas. However, most organizations remain unaware of the importance of reducing email correspondence. And those that have recognized this need often don’t have suitable solutions available to them.
In many businesses, email inboxes are clogged up with manual requests for authorization, including draft documents, travel and holiday leave, and funding. However, other organizations have common themes that are unique to their business culture. One possible solution to quickly identify these themes is to jot down the topics of email correspondence in inboxes over a period of a month. Even after this brief period, patterns will become evident which, in turn, will assist in prioritizing the focus of optimization.
For the most part, common themes also have common traits. Hence, identifying these key ingredients will ensure they become the perfect candidates for digitization and automation.
Generally, the more people there are involved in a project or process, the greater the margin for error. This can be due to miscommunication, lack of experience, poor time management or lack of accountability. Many processes that aren’t regularly repeated would benefit from being digitized and tracked closely because of the elevated risk due to multiple stakeholder involvement. Unfortunately, most process management technologies have pre-configured templates that aren’t able to be easily customized or there are current limitations on the number of customizable templates available. For this reason, only the most common and repeatable tasks end up being digitized.
Kradle differs from other software providers in that all forms and workflows are 100% customizable. In this way, businesses are able to solve their own problems – their own way. Any task or process that requires multiple stakeholders or authorizations can be digitized and customized… and it’s a lot cheaper than you might imagine. You can check out our website for more information.
If you are interested in learning more about Digital Transformation, download our free whitepaper to Become a Disrupter-in-Chief and Achieve Operational Excellence.