Kradle Blog

Delivering insights to business professionals globally.

recent posts

Types of Organizational Structures


Every business, whether large or small, should have a well-defined organizational structure to ensure efficient operation. Without a clear and documented structure, confusion and inefficiencies[...]

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Posted November 14, 2017

Customer Service: separating average and exceptional businesses across industries

The customer is always right. This slogan (which was originally attributed to Harry Gordon Selfridge, who established Selfridges Department Store in London in 1908) was coined to encourage staff[...]

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Posted October 30, 2017

Processes Ripe for Digitization and Automation

John F. Kennedy once said: ‘Change is the law of life and those who look only to the past or present are certain to miss the future’. This statement is true from both a personal and professional[...]

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Posted October 26, 2017

Influencing Change without Authority

Traditionally, change has flowed from the top down. Those at the top, however, don’t necessarily know what will work best in practice for those in the bottom levels of an organization. If[...]

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Posted October 11, 2017

What it takes to effectively project manage

When embarking on a new project, people or teams aren’t able to look into or predict the future and, hence, must be willing to accept the likelihood of unplanned events occurring. An acceptance of[...]

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Posted October 11, 2017

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